Contact us

Culture Collections UK Health Security Agency, Porton Down, Salisbury, SP4 0JG, UK

There have been several changes made to our Customer Service Desk following a platform upgrade. Find out more on our Dispatch and service update page. 

For all queries please contact culturecollections@ukhsa.gov.uk

Sales & General Enquiries Telephone: +44 (0)1980 612512 

Technical Support Telephone: +44 (0)1980 612684

Normal Working Hours 09:00 - 17:00 (GMT) Monday to Friday (except Bank Holidays)  

@NCTC_3000 for bacteria news              @NCPV for virology news  

 @ECACC for cell culture news                 @theNCPF for fungi news

Our Distributors 

Culture Collections specialises in preserving and distributing strains and cell lines of medical and clinical importance. Learn more about our distributors: